FAQs
    REGISTRATION
  1.   I have my badge already, where do I go?
  2.   I don't have my badge yet, where do I go?
  3.   I lost my badge. What do I do? Is there a fee to get a new one?
  4.   Can I still register for the Conference? What is the fee?
  5.   Can I cancel my expo registration?

  6. EVENT DATES AND HOURS
  7.   What day does the exposition begin?
  8.   What are the exposition hours?
  9.   What are the conference dates and hours?

  10. PARKING AND DIRECTIONS
  11.   I'm driving in. How do I get to the show?
  12. Are there any shuttles to the Convention Center?
  13. I'm coming by train/bus. How do I get to the convention center?

  14. MISCELLANEOUS
  15. Is there a dress code?
  16. Is there a coat check?
  17. Where can I eat in and around the convention center?
  18. Does my cell phone work inside the convention center?
  19. Can I bring my child? My dog?
  20. What materials do I need to bring with me?
  21. Is there web access? Can I check my e-mail?
  22. Can I smoke in the convention center?
  23. Where do I get a show directory?
  24. Where can I get a detailed list of show attendees?

  25. GENERAL EXPO INFORMATION
  26. How do I find the exhibiting company or product/service I am looking for at the show?
  27. How can my company exhibit next year?
  28. I missed the first day of the expo. Can I come another day?
  29. Can I go to the expo more than one day?

  30. GENERAL CONFERENCE INFORMATION
  31. I can't go to my conference session. What do I do?


REGISTRATION
Q. I have my badge already, where do I go?
A. Bring your entire registration packet with you to the show and proceed directly to the Express Registration desk in the registration area to receive your badge holder.

Q. I don't have my badge yet, where do I go?
A.
  • If you pre-registered and received a barcode confirmation via e-mail, please bring it with you, go to the Express Registration desk and scan your barcode. Your badge will be printed immediately.
  • If you pre-registered but did not receive your badge in the mail or do not have a confirmation barcode or confirmation number, please pick up your badge on-site at the Pre-registered desk in the registration area.
  • If you have not registered yet, register now or at any time before you arrive, and you will immediately receive a barcode confirmation via e-mail. Please bring it with you and go to the Express Registration desk. If you prefer to register on-site you may do so. If you received a free pass from our exhibitor, please bring it with you to the show and go to the Self-registration desk to receive your badge. The on-site registration fee without a pass is $45.

  • Q. I lost my badge. What do I do? Is there a fee to get a new one?
    A. A replacement badge can be printed free of charge at the Pre-registered desk with proper identification.

    Q. Can I still register for the Conference? What is the fee?
    A. There are two conferences in Fort Worth, Optimizing Quality Management Conference and MD&M Texas Conference. You can still register for the Conference sessions that are not sold out. You may register online at any time before the show and receive a barcode confirmation via e-mail which you can use at the Express Registration desk. You may also register on-site on a space-available basis.

    Q. Can I cancel my expo registration?
    A. You may cancel your expo registration at any time. No refund requests will be accepted for paid expo registration cancellations. No Exceptions.
    EVENT DATES AND HOURS
    Q. What day does the exposition begin?
    A. The exposition runs Wednesday - Thursday, March 14-15, 2012.

    Q. What are the exposition hours?
    A.
    Wednesday, March 14, 2012 | 10AM - 5PM
    Thursday, March 15, 2012 | 10AM - 4PM

    Q. What are the conference dates and hours?
    A.
    Wednesday - Thursday,
    March 14 - 15, 2012
    9:00 AM to 5:00 PM
    PARKING AND DIRECTIONS
    Q. I'm driving in. How do I get to the show?
    A. Click here for driving directions.

    Q. Are there any shuttles to the Convention Center?
    A. Click here for shuttle information.

    Q. I'm coming by train/bus. How do I get to the convention center?
    A. Click here for public transportation options.
    MISCELLANEOUS
    Q. Is there a dress code?
    A. No, there is no dress code. However, we encourage you to wear comfortable walking shoes.

    Q. Is there a coat check?
    A. Coat check will be provided in the lobby area near registration.

    Q. Where can I eat in and around the convention center?
    A. Concession stands are located throughout the lobbies.

    Q. Does my cell phone work inside the convention center?
    A. Your cell phone will work in some areas, but not others.

    Q. Can I bring my child? My dog?
    A. For safety, insurance, and security reasons, no one under the age of 18 is permitted in the expo halls or meeting rooms at our show. There are no childcare services available on-site. Only utility animals for the physically challenged are permitted.

    Q. What materials do I need to bring with me?
    A. If you received your badge in the mail, please bring your entire registration packet to the show. If you registered in advance, but did not receive your badge, please bring your registration confirmation barcode. If you have not yet registered, but have a free pass, please bring it with you.

    Q. Is there web access? Can I check my e-mail?
    A. We're pleased to announce that there is free wi-fi access at the Fort Worth Convention Center. Now you can check email and surf the web on-the-go.

    Q. Can I smoke in the convention center?
    A. No, there is no smoking in the expo hall or conference rooms.

    Q. Where do I get a show directory?
    A. A show directory that lists all exhibitors in alphabetical order, by product and service category, and by booth number is available for free to all expo and conference attendees. You may pick up a copy of the show directory, which also includes a floor plan, at any helpdesk.

    Q. Where can I get a detailed list of show attendees?
    A. Attendee lists are available on a rental basis through a third-party mailing house only. Additionally, they are available only to participating exhibitors on a pre-show basis for show promotions. For companies who would like to review an attendee list, which contains company name and title, for the purposes of evaluating future show participation, please email Eric Patten for more details: Eric.Patten@ubm.com.
    GENERAL EXPO INFORMATION
    Q. How do I find the exhibiting company or product/service I am looking for at the show?
    A. Our Find It Search Tool allows you to easily search by any term (example: keyword, city, state, company name, etc.) and print out a list of exhibitors with booth numbers that match your inquiry. (Available soon)

    Q. How can my company exhibit next year?
    A. Contact our sales department, or stop by the Trade Event Sales Booth for more information on exhibiting at Anaheim 2013.

    Q. I missed the first day of the expo. Can I come another day?
    A. Absolutely. Your badge is valid all days of the exposition.

    Q. Can I go to the expo more than one day?
    A. We hope you will join us for as many days as possible. Your badge is valid for all days of the exposition, Tuesday - Thursday, February 14 - 16, 2012.
    GENERAL CONFERENCE INFORMATION
    Q. I can't go to my conference session. What do I do?
    A. We will be happy to accept a substitute attendee in your place. Have them bring your badge to the Pre-registered desk and a new conference badge will be printed for them for a $50 substitution fee.