How much does it cost to attend the exhibitions?
What if I do not pre-register for visitor admission to the exhibition?
If I attended the event last year, do I need to register again for this year’s exhibition?
I registered online and received a confirmation email with a bar code. What do I do now?
What if I do not pre-register for the conference programs?
When is the cancellation deadline for the conferences?
How do I replace a conference registrant with someone else?
Why can’t I get a partial conference refund?
Why is the advance conference registration discount offered only for a limited time?
How do I get a detailed list of exhibitors for the exhibition?
How do I get on the mailing list for next year’s exhibition?
Can I bring my child to the exhibition? How about a well-trained pet?
Can you recommend a hotel and/or good restaurant?
Q. How much does it cost to attend the exhibitions?
A. Registration is complimentary. Bring your registration confirmation email to the registration area for entrance to the exhibitions.
Q. What if I do not pre-register for visitor admission to the exhibition?
A. You may register online or on-site, but will have to wait in a queue for badge processing.
Q. If I attended the event last year, do I need to register again for this year’s exhibition?
A. Yes. We start a new database for every show, every year. We do not “carry over” registrations from show to show or year to year.
Q. I registered online and received a confirmation email with a bar code. What do I do now?
A. Bring your printed confirmation to the registration area and get your badge printed instantly.
Q. What if I do not pre-register for the conference programs?
A. You will have to pay the higher on-site conference rates and will run the risk of the session of interest being sold out.
Q. When is the cancellation deadline for the conferences?
A. The cancellation deadline for the conferences is 18 March 2011. The request for cancellation must be made in writing and received prior to the cancellation deadline; and a £50 processing fee will be deducted from your total refund. If you are eligible for the credit, we are happy to welcome a substitute delegate at any time, provided a written request is received. Please note – a £50 change fee will apply. No registration credits may be transferred to other shows. No refunds will be given past the cancellation deadline – no exceptions.
Q. How do I replace a conference registrant with someone else?
A. Prior to the show opening, you must write or fax us notifying us of the change. Or, the replacement may come to the Registration desk at the show and have a badge produced. They must bring the original conference badge for the colleague no longer attending. Please note – a £50 change fee will apply.
Q. Why can’t I get a partial conference refund?
A. A partial conference refund is available IF the cancellation request is made in writing prior to the 18 March 2011cancellation deadline. All but £50 will be credited back to you, unless you notify us after the cancellation deadline, at which time your only option is to send someone else in your place. No refunds will be issued after the cancellation deadline – no exceptions.
Q. Why is the advance conference registration discount offered only for a limited time?
A. The discounted fee is designated as an incentive for people to register for the show early. The benefit of signing up early as a conference delegate is paying a substantially reduced price.
Q. Can I attend the morning conference session and send someone else to the afternoon session in my place?
A. No. Conference registration/badges may not be shared.
Q. How do I get a detailed list of exhibitors for the exhibition?
A. We suggest you bookmark our show web site address and return to it often during the weeks leading up to the show dates. The information on the web site is constantly updated and reflects new exhibiting companies that have joined the show. You may look them up alphabetically or by name of the company. Or, you may contact Mark Temple-Smith at +44 (0) 1638 508477 or email mark.temple-smith@ubm.com if you have any questions about how to exhibit or which companies are exhibiting.
Q. How do I get on the mailing list for next year’s exhibition?
A. If you attend this year’s show, you will be on our mailing list and you will receive materials regarding next year’s show when they become available. If you would like to be added to the mailing list for another one of our shows, please visit our web site at www.canontradeshows.com, click on the specific event(s) you are interested in, and complete the enquiry form for that show. We will add your name to that show’s mailing list.
Q. Can I bring my child to the exhibition? How about a well-trained pet?
A. For safety, insurance, and security reasons, no one under the age of 18 is permitted in the exhibition halls or conference meeting rooms at our show. There are no childcare services available on-site. Only utility animals for the physically challenged are permitted. Please contact us at +1 310 445 4200 if you are handicapped and require special assistance in order to attend our event.
Q. Can you recommend a hotel and/or good restaurant?
A. Please visit the travel section of this web site for information and room rates for the show hotels.